Many online and brick-and-mortar packaging supply companies take a very transactional approach with their customers. They allow clients to order supplies and schedule delivery – but that’s about all. At Packaging Pros Plus, we take a hands-on approach to packaging solutions when necessary because we care about making your business better.
Here are some of the ways in which we look to provide value above and beyond simple order fulfillment:
- Finding the right packaging solutions: If you’re new to managing the operations of packaging and shipping your company’s products or simply seeking more efficient or cost-effective solutions, we’re happy to talk about your options.
- Delivery and fulfillment consultations: “When will I receive my order?” It’s one of the questions we receive most frequently – and for good reason, as we know our customers are always thinking about their own customers. We’re available to talk through shipping options to determine what best meets your needs.
- New supply and equipment recommendations: When new solutions arrive that may better meet your needs, we’d look forward to the opportunity to make suggestions and further streamline your operations.
- Order troubleshooting: If your packaging supplies and equipment don’t arrive just as expected, we want to know about it and make it right. Right away. It’s rare that this ever happens, but sometimes it’s just nice knowing that someone is available on the other end of the phone to help.
At Packaging Pros Plus, we like to think of ourselves as a hybrid of a small company and a much larger enterprise that possesses the best of both worlds: personalized service and low overhead right alongside rich experience and robust inventory. If you’re simply seeking seamless ordering and a fulfillment partner for all of your packaging needs, we’ve got you covered. But if you need a little more help than that, we have a professional team waiting to assist you.